FIXRIGHT IT • DEVICE ACCESS INFORMATION

Locked out of your Apple device?

FixRight IT provides device access assistance for eligible iPhones and iPads. Check your model, iOS version and service limitations before requesting an assessment.

FixRight IT provides this service independently and is not affiliated with or endorsed by Apple.

SECURE • SUPPORT • SOLVE
DEVICE COMPATIBILITY

Check your model and iOS version.

These are the device and software ranges offered for assessment by FixRight IT. Eligibility depends on the exact model, software version, device status and ownership verification; support is not guaranteed.

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iPads

iPad models released between 2016 and 2025 can be submitted for an eligibility assessment. Exact iPadOS compatibility must be checked.

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iPhone 5 – iPhone X

We assess iPhone 5 through iPhone X models. Confirm the installed iOS version and device status before booking.

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A11 / iOS 15–27

Indicative iOS 15–27 range. Compatibility depends on the specific A11 device and installed version; we will verify it.

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XS, XS Max & 11 family

Indicative iOS 14–26.1 range for relevant models. We check the exact device and installed version before accepting a job.

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iPhone 12–17 families

Including mini, Plus, Pro, Air and selected variants. Eligibility varies by model and installed iOS version.

CHECK BEFORE YOU BOOK

Confirm your device details.

Device model, iOS/iPadOS version and proof of ownership must be checked before we can assess service eligibility.

01

Find your iOS or iPadOS version

On an accessible device, open Settings → General → About and read the software version. If locked out, use Finder on Mac or Apple Devices/iTunes on Windows where possible.

How to check iOS ↗
02

Find your serial number or IMEI

Use Settings → General → About, your original box, or the information button on the setup screen. Never publish these identifiers publicly.

Find Serial / IMEI ↗
03

Check your device's coverage

Apple's official coverage page accepts a serial number and provides coverage information. It does not check unlock eligibility or iOS version.

Check Serial with Apple ↗

There is no verified public tool integrated into this website that can determine unlock eligibility or installed iOS solely from an IMEI or serial number. We check these details during assessment.

FIXRIGHT IT • DEVICE SERVICE PRICING

Device service price guide.

These are FixRight IT listed prices for eligible devices. We confirm the exact model, software version, scope and final quote before beginning any work.

iPhone 5 – iPhone X

Includes iPhone 5, 5c, 5s, 6 series, first-generation SE, 7 series, 8 series and X. All versions require an eligibility check.

Device modelPrice
iPhone 5 / 5c / 5s / 6 / 6 Plus / 6s / 6s Plus / SE (1st gen) / 7 / 7 PlusR430
iPhone 8 / 8 Plus / XR520
Ready to request an unlock assessment?

Check your iOS version and eligibility first. Registration link coming soon.

iPhone XR – iPhone 17 series

Device modelPrice
iPhone XRR650
iPhone XS / XS MaxR750
iPhone 11 / 11 Pro / 11 Pro MaxR950
iPhone 12 / 12 mini / 12 Pro / 12 Pro MaxR1,150
iPhone 13 / 13 mini / 13 Pro / 13 Pro MaxR1,350
iPhone 14 / 14 Plus / 14 Pro / 14 Pro MaxR1,550
iPhone 15 / 15 Plus / 15 Pro / 15 Pro MaxR1,750
iPhone 16 / 16e / 16 Plus / 16 Pro / 16 Pro MaxR1,850
iPhone 17 / 17 Air / 17 Pro / 17 Pro MaxR2,150
Ready to request an unlock assessment?

Check your iOS version and eligibility first. Registration link coming soon.

iPads released 2016–2025

We assess iPad, iPad mini, iPad Air and iPad Pro models from these release years. Final pricing depends on the exact model, generation, iPadOS version and service scope.

Device modelPrice
2016 release-year modelsR800–R3,000 • quote required
2017 release-year modelsR800–R3,000 • quote required
2018 release-year modelsR800–R3,000 • quote required
2019 release-year modelsR800–R3,000 • quote required
2020 release-year modelsR800–R3,000 • quote required
2021 release-year modelsR800–R3,000 • quote required
2022 release-year modelsR800–R3,000 • quote required
2023 release-year modelsR800–R3,000 • quote required
2024 release-year modelsR800–R3,000 • quote required
2025 release-year modelsR800–R3,000 • quote required
Ready to request an unlock assessment?

Check your iOS version and eligibility first. Registration link coming soon.

Important service limitations

Our proposed service may have important restrictions, including eSIM and Wi-Fi only and Apple Account sign-in through the App Store. These limitations mean that service is not necessarily equivalent to official Activation Lock removal, complete Apple Account recovery or full cellular functionality. We will explain the supported features before proceeding.

Our target turnaround is 25–45 minutes for eligible jobs, subject to assessment. Payment is due after the agreed service is completed. Results and turnaround are not guaranteed. We require proof of ownership or authorisation and do not promise to bypass Apple security protections.